Monitoring - We have identified an issue that has resulted in a settlement delay for some TSYS merchants. This may have also caused a short period of transactional failures.
Impacted Batches scheduled to settle May 20th should settle on May 21st. Impacted merchants will see a delay in their settled batches by 1 business day.
Impact: Impacted merchants will see a delay in their settled batches by 1 business day.
Reported Start Time: May 21, 2024
Next Update: After the affected batches has settled or as additional information is gathered.
We regret any inconvenience this may cause for our customers.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18338151
May 21, 2024 - 18:01 UTC
Impacted Batches scheduled to settle May 20th should settle on May 21st. Impacted merchants will see a delay in their settled batches by 1 business day.
Impact: Impacted merchants will see a delay in their settled batches by 1 business day.
Reported Start Time: May 21, 2024
Next Update: After the affected batches has settled or as additional information is gathered.
We regret any inconvenience this may cause for our customers.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18338151
May 21, 2024 - 18:01 UTC
Monitoring - The issue that is caused some of the Automated Recurring Billing (ARB) subscriptions set to run today, May 21, 2024, to be delayed has been mitigated.
We are monitoring to confirm the affected subscriptions will process tomorrow May 22, 2024.
Impact: Some users may have a one-day delay processing their ARB subscriptions.
Reported Start Time: May 21, 2024
Next Update: After the subscriptions process or as additional information is gathered.
We regret any inconvenience this may cause for our customers.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18341216
May 21, 2024 - 18:49 UTC
We are monitoring to confirm the affected subscriptions will process tomorrow May 22, 2024.
Impact: Some users may have a one-day delay processing their ARB subscriptions.
Reported Start Time: May 21, 2024
Next Update: After the subscriptions process or as additional information is gathered.
We regret any inconvenience this may cause for our customers.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18341216
May 21, 2024 - 18:49 UTC
Identified - We have identified an issue that is causing some of the Automated Recurring Billing (ARB) subscriptions set to run today, May 21, 2024, to be delayed. Some ARB subscriptions will run today as not all subscriptions are affected.
We are monitoring to confirm the affected subscriptions will process tomorrow May 22, 2024.
Impact: Some users may have a one-day delay processing their ARB subscriptions.
Reported Start Time: May 21, 2024
Next Update: After the subscriptions process or as additional information is gathered.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18341216
May 21, 2024 - 17:38 UTC
We are monitoring to confirm the affected subscriptions will process tomorrow May 22, 2024.
Impact: Some users may have a one-day delay processing their ARB subscriptions.
Reported Start Time: May 21, 2024
Next Update: After the subscriptions process or as additional information is gathered.
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #: INC18341216
May 21, 2024 - 17:38 UTC
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