Payment Service Disruption
Incident
Report for Authorize.net
Resolved
The issue affecting payment processing has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences.
Impact: Customers are now able to use payment processing services as normal.
Reported Start Time:12:00 GMT on April 15, 2023
Reported End Time: 20:58 GMT on April 15, 2023
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC18097420
Impact: Customers are now able to use payment processing services as normal.
Reported Start Time:12:00 GMT on April 15, 2023
Reported End Time: 20:58 GMT on April 15, 2023
Next Update: No further updates, issue resolved.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC18097420
Update
We are continuing to work on a fix for this issue.
Identified
Authorize.net is aware of a service disruption currently preventing certain transactions from being processed. This may impact some cardholders' ability to make payments. We are investigating the cause and working urgently to resolve the situation.
Impact: Users may experience issues with payment processing.
Reported Start Time: 12:00 GMT on April 15, 2023
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC18097420
Impact: Users may experience issues with payment processing.
Reported Start Time: 12:00 GMT on April 15, 2023
Next Update: Within 60 minutes
We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.
Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
Authorize.net Support Center
Incident #:INC18097420
This incident affected: Payment Gateway Processing (AIB Merchant Services (AIBMS), Barclays Merchant Services, Cardnet, FdiAus, HBOS, HSBC, Streamline, WestPac).